Trainee Sales Executive
The opportunity
We are excited to launch our ‘fast track’ Sales Training Programme, this programme is aimed at candidates who are looking for a new career in vehicle sales and already have experience within customer service. This is a fantastic opportunity for candidates that may have been affected by the pandemic and are now looking to use their customer service experience in a new industry.
When you join Swansway on our fast track programme during your first 3 months you will go through initial training, after 3 months you should have all of the tools you need to offer first class customer service and sell vehicles to our customers. Once you complete your training period you’ll earn commission on all of your sales, the on target earnings for our Sales Executives is £45,000, while our top performers earn in excess of £60,000.
As a Sales Executive you’ll be selling our full product range of new and used vehicles while delivering market leading customer service to our customers. Reporting into the Sales Manager it will be your responsibility to handle sales enquiries that maybe face to face, via telephone, internet and email. Process driven you will follow the Swansway sales process to ensure you find solutions that meet our customers needs. You will work towards set targets and key performance indicators.
Our Sales Executives work various hours to meet the needs of our customers; this generally includes working until 6pm Monday to Friday and weekend working.
More about the role
- Dealing with customer enquires
- Selling our full range of vehicles both new and used after your training period
- Maintaining customer records and ensuring follow-ups are completed
- Ensuring all sales are fully compliant
- Becoming a brand ambassador
- Marketing of vehicles and pitch display in the dealership
- Providing high levels of customer service
- Sales process
- KPI management
- Completing various training programmes
More about you
For this role we are looking for candidates that are able to demonstrate on their CV that they have the following:
- Demonstrable experience within customer service; retail, hospitality etc.
- Process driven with the ability to adapt to new sales processes
- Willingness to learn new skills and take on-board continuous feedback
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Goal orientated
- Must hold a valid driving licence
A bit more about the family
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.
We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.
But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live Our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!
Benefits of working for Swansway Group:
- Company pension scheme
- Life assurance (death in service benefit)
- Holidays that increase with length of service
- Long service recognition
- Cycle to work scheme
- Annual flu jab
- Discounts on products and services
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!