Blackburn TPS
Lions Drive, Blackburn, BB1 2QS

Parts Sales Executive

Salary: Up to £31,062 plus bonus up to £3,500 per year
Working Pattern: Full Time
Contract Type: Permanent
Hours: 45
Apply Now
Parts Sales Executive

The Opportunity

Swansway Motor Group is seeking a Parts Sales Executive based at our TPS site in Blackburn. You will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.

Role Responsibilities

In your new role as a Parts Advisor, you will be instrumental in facilitating the efficient processing of all parts orders and maintaining accurate stock records. Key responsibilities include:

  • Achieve personal KPI‘s and revenue objectives with target customers
  • Accurately identify parts to meet the customer sales requirements
  • Utilise all product promotions effectively to achieve specific targets set
  • Identify and leverage potential sales opportunities within customer base
  • Maintain own product knowledge and awareness of competitor activity
  • Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
  • Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
  • Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
  • Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
  • Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
  • Ensure the proper and accurate use of all systems to search and order parts

About you

Our ideal Parts Sales Executive will be able to demonstrate the following:

  • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
  • Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
  • Passion for providing a great customer service experience
  • Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
  • A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
  • Excellent attention to detail and accurate record-keeping
  • IT literate, preferably with a good working knowledge of MS Excel
  • A passion for the automotive industry

About the Company

Swansway Motor Group, established in 2003 by Michael Smyth and his sons, has proudly expanded to encompass 25 motor dealerships. Located in Cheshire and the West Midlands, extending from Birmingham to Carlisle, Swansway partners with prestigious brands like Audi, Volkswagen, and Land Rover, among others. We are in an exciting growth phase, expanding our own-brand Motor Match used car sites and continuing to support diverse operations such as our Group Fleet Sales Centre, Trade Part Centres and online eBay shop. Our unique family-run approach, with the Smyth family actively involved in daily operations, ensures a genuine care for both our customers and employees, fostering an inclusive and supportive atmosphere. This family ethos drives our commitment to excellence and is reflected in our remarkable teams and long service records.

Benefits and Perks

Joining our Swansway family comes with numerous benefits designed to support your growth, well-being, and work-life balance: 

  • Increased holiday entitlement with length of service
  • Enjoy your birthday off, on us
  • Access to 24/7 Employee Assistance Programme and counselling services for you and your family
  • Company Pension Scheme to secure your future
  • Long service recognition that celebrates your dedication and contribution
  • Discounts on products and services that extend to our family 
  • Access to our Car Benefit Scheme, for you and your family
  • Participation in our Cycle to Work scheme

Next steps

If you're a motivated Parts Advisor looking to make your mark within a reputable dealership, Swansway Motor Group invites you to apply. Join us and contribute to our ongoing success by delivering top-notch service and expertise. Submit your application today to embark on an exciting career journey as a Parts Advisor with us.

#PartsSales #AftersalesSupport #AutomotiveCareer #DealershipJobs #PartsExpert

You are applying for...
Parts Sales Executive
Salary: Up to £31,062 plus bonus up to £3,500 per year
Working Pattern: Full Time
Contract Type: Permanent
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Equality, Diversity and Inclusion
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In accordance with the Equality Act 2010, these details are strictly for monitoring purposes only and the information you provide is not visible to our recruitment team as part of your application.
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According to the definition of disability do you consider yourself to have a disability?
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Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010.
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We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.
Questions
Have you ever been convicted of a criminal offence or been the subject of a conditional discharge or probation order by a Court of Law or other JudicialBody which is not legally spent? Yes / No If yes please give full details Providing such detail will not necessarily prevent you from being appointed. The Company’s policy on criminal convictions should not be construed as overriding the provisions of the Rehabilitation of Offenders Act (1974)
Do you have any criminal convictions pending? Yes / No If yes please give full details Providing such detail will not necessarily prevent you from being appointed.
Have you ever been declared bankrupt? Yes / No If yes please give full details Providing such detail will not necessarily prevent you from being appointed.
Have you ever had any County Court Judgements (CCJs)? Yes / No If yes please give full details Providing such detail will not necessarily prevent you from being appointed.
Do you have any bankruptcy or CCJs pending? Yes / No If yes please give full details Providing such detail will not necessarily prevent you from being appointed
Have you ever been dismissed by an employer or have any such dismissal pending? Yes / No If yes please give full details Providing such detail will not necessarily prevent you from being appointed
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